I build businesses and lead them through change.

Denis von Adlerberg in a grey checked suit

I co-founded a MedTech company and led it to acquisition, ran the transformation of customer operations at a major digital bank, and now lead a game studio.

I work where product, AI, and the P&L meet.

Now
Studio CEO, Playkot
Before
Tinkoff · Body.Space
Sectors
Gaming · Fintech · MedTech
Based
Limassol, Cyprus

Selected experience

A game studio, a bank, a startup.

01

Playkot

Studio CEOGaming. 2023–present. Previously Product Delivery Director & Executive Operations Producer

Growing an established games business.

I lead a studio with responsibility for its P&L, product direction, and operations. We grew revenue and profit by reshaping LiveOps, monetization, and the cost base. We did it without increasing user acquisition spend.

More about my role +

My focus is on strengthening mature products: improving how they serve players, how teams operate, and how the business generates sustainable profit.

+40%profit year-over-year · +30% revenue
02

Tinkoff now T-Bank

Head of Service DevelopmentFintech. 2021–2023. Previously Head of Product, Premium & Private Banking

Transforming customer operations at scale.

I led the transformation agenda for the bank’s largest department. AI-based routing and broader operational changes reduced its annual operating budget by approximately 30%.

More about my role +

The programme matched incoming queries to operators by topic, complexity, and skills, alongside wider changes to service delivery. Time-to-market for service features fell by 30%.

Earlier, I led product for Premium & Private Banking, launching Digital Private Banking and CRM tools for relationship managers. Cross-sell rose 40% and NPS went from 30 to 60.

~$100Mannual operating savings across the transformation programme
03

Body.Space

Co-founder, CEO & CPOMedTech. 2017–2021

From founding to acquisition.

I co-founded a MedTech business and built its core platform, using AI-enhanced analysis of medical data to help patients find suitable specialists and treatment locations.

More about my role +

I led the business and product from inception through acquisition, combining company building with hands-on responsibility for the platform.

Acquiredfor $2M, after four years building the company and its platform

How I work

Strategy I stay accountable for.

01

I start with the economics.

At Playkot that meant reshaping LiveOps, monetization, and the cost base before building anything new.

02

I put AI where it changes a decision.

At Tinkoff, that was routing each customer query to the right operator by topic, complexity, and skill.

03

I stay until it works.

I have carried P&L responsibility as a founder and as a studio CEO.

Writing, interviews & talks

Ideas, in print and in practice.

More writing, talks & studio perspectives +

My personal writing

Start a conversation

What are you working on?

For consulting, advisory, or partnership conversations, tell me what you’re working on and where you think I could contribute.

denis@adlerberg.me